When you contact us for water heater repair, we collect information you give us directly. This includes your name, phone number, email address, service address, and details about your water heater issue.
We also collect information automatically when you visit our website. This includes your IP address, browser type, pages you visit, and how long you stay. We use cookies and similar tools to gather this data.
We use your contact details to schedule appointments, provide repair services, and follow up on your water heater. We may also send you updates about your service or respond to your questions.
We use website data to improve our site, understand what visitors need, and make our services better. We do not sell your personal information to anyone.
Our website uses cookies to remember your preferences and track how you use our site. Cookies are small files stored on your device. They help us make your experience smoother.
You can set your browser to refuse cookies or alert you when cookies are being sent. If you disable cookies, some parts of our site may not work as well.
We use third-party analytics tools, like Google Analytics, to see how people find and use our website. These tools collect anonymous data such as page views and traffic sources.
These third parties have their own privacy policies. We do not control their data practices, so we encourage you to review their policies if you have concerns.
We share your information only when needed to provide our services. For example, we may share your address with a technician so they can find your home. We may also share data with trusted partners who help us run our business, like scheduling software.
We will disclose your information if required by law, such as in response to a court order or to protect our rights and safety.
We keep your personal information for as long as needed to provide services and meet legal requirements. When we no longer need it, we securely delete or anonymize it.
If you want us to delete your information, you can contact us using the details below.
We take reasonable steps to protect your personal information from unauthorized access, loss, or misuse. This includes using secure servers and limiting access to your data to authorized staff.
No method of transmission over the internet is 100% secure. While we work hard to protect your data, we cannot guarantee absolute security.
You have the right to access, correct, or delete your personal information. You can also object to how we use your data or request that we restrict certain processing.
To exercise these rights, please contact us using the phone number or email below. We will respond as quickly as possible.
Our services are for adults. We do not knowingly collect personal information from children under 13. If you believe a child has given us information, please contact us so we can remove it.
We may update this Privacy Policy from time to time. When we do, we will post the new version on this page and update the effective date.
We encourage you to review this policy periodically to stay informed about how we protect your information.